Privacy Policy

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Last updated on April 13, 2025.

Welcome to our website, where we seamlessly combine travel experiences with dental care services in Albania. This Privacy Policy applies to all users and visitors who interact with our site and services.

When we say “we”, “us”, or refer to our website, we mean the team behind our travel and dental services. This policy explains how we collect, use, and safeguard your personal information when you book travel packages, schedule dental appointments, subscribe to our newsletter, or interact with our site.

The Type of Personal Information We Collect

We may collect personal information that includes, but is not limited to:

  • Name, email address, phone number, and mailing address
  • Travel preferences and itinerary details
  • Dental appointment information and medical history as provided voluntarily
  • Payment information when processing transactions
  • Feedback, comments, and support queries

How We Collect Personal Information

We collect your information directly when you interact with our website, such as during membership registration, booking travel arrangements, scheduling dental services, subscribing to newsletters, or contacting our support team. In addition, we may automatically gather data through cookies and web analytics technologies as you navigate through our site.

How We Use Your Personal Information

Your personal information is used to facilitate and enhance your experience on our website. This includes:

  • Processing travel bookings and dental appointments
  • Customizing your user experience and providing personalized service recommendations
  • Communicating important updates, offers, and relevant information about both travel and dental services
  • Improving our website functionality and customer support

When We Disclose Your Personal Information

We take your privacy seriously and do not share your personal information with third parties except in the following circumstances:

  • When required by law or legal process
  • When necessary to comply with service agreements with trusted travel agencies and dental clinics
  • When working with our authorized service providers who assist with payment processing, site management, and customer support

How We Keep Your Personal Information Secure

We store your personal data on secure servers managed by our trusted service providers. The data is protected by robust security measures including password protection, two-factor authentication, and encryption protocols where applicable.

Accessing and Correcting Your Personal Information

You can access your personal information by logging into your account. If you believe any information is inaccurate or outdated, you can request a correction or deletion by contacting our support team.

Marketing Communications

With your consent, we may send marketing communications regarding travel offers, dental health tips, and special deals. You can opt out of these communications at any time by using the “unsubscribe” link provided in our emails.

We also use cookies to enhance your experience and to understand user behavior on our site. You can adjust your browser settings to manage or reject cookies; however, disabling cookies may limit some functionalities of our website.

Data Retention

We will retain your personal information for as long as it is necessary to deliver our services and comply with legal obligations. If you decide that you no longer wish to have your information stored, please contact us to have your data removed.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about our privacy practices or need further clarification regarding your personal information, please reach out to our support team at [email protected].

By using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.